Third Party Maintenance
Put the Power of the World’s Largest TPM to Work For You.
Next-Gen Data Center Support
Data Center Hardware Maintenance
What’s next-gen support? It’s an altogether new tier of maintenance for 存储的维护, 十大赌博正规老平台器的支持 和 network hardware support.
One that’s unmatched by ordinary TPMs 和 even the OEMs. 它具有主动监控，24/7 L3支持，业界唯一的First-Time Fix™保证等功能.
“I have been working with Park Place for a very long time. 与其他供应商相比，该十大赌博正规老平台非常流畅，解决方案也非常快."
"Park Place Field Engineers are technically savvy, 有广博的见解, are expert troubleshooters, 和 are always willing to bend when needed."
"This service it is really important for our company, 因为我们有很多不支持的硬件，我们可以依靠这个供应商来支持旧的硬件."
支持oem厂商
Why Move Your Hardware Support to Park Place?
Service Level Agreements that Fit Your Needs
Park Place believes in total flexibility for every customer. 这就是为什么我们提供广泛的sla，甚至会根据您需要的性能标准专门定制一个sla. 问问!
Support for IT Hardware Still Under Warranty
With ParkView First Call™, Park Place Technologies将作为仍在OEM范围内的设备的联络点. We’ll call the OEM for you, 和 make sure a hardware support ticket is opened, 节省你的时间和麻烦，等待电话或检查你的电子邮件的回应.
Park Place believes in total flexibility for every customer. 这就是为什么我们提供广泛的sla，甚至会根据您需要的性能标准专门定制一个sla. 问问!
Support for IT Hardware Still Under Warranty
With ParkView First Call™, Park Place Technologies将作为仍在OEM范围内的设备的联络点. We’ll call the OEM for you, 和 make sure a hardware support ticket is opened, 节省你的时间和麻烦，等待电话或检查你的电子邮件的回应.
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One Partner Across OEMs, Across the World
- 在180多个国家提供多供应商硬件支持，您可以通过减少所需合作伙伴的数量来简化IT维护.
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Extend the Life of Hardware
- 十大赌博正规老平台寿命终止（EOSL）支持可使您的投资持续运行更长时间, maximizing ROI 和 freeing money for other initiatives.
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Fully Automated Maintenance Experience
- ParkView 硬件监控™全天候监控事故，并自动开票, triages the issue 和 dispatches IT support.
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Follow-the-Sun Support in 170 Languages
- 无论你在哪里, 和 whenever the need arises, Park Place提供多语言客户支持（包括L3支持）.
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The Industry’s Only First-Time Fix™ Guarantee
- 如果需要在5天内往返解决同一设备上的相同问题, you get one month of support on the device free.
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30-40% Less than the OEM
- Park Place结合了行业领导者对21世纪的信心,500+客户和类似于OEM的sla，显著节省成本.
The Next-Gen Data Center Support Experience
管理和维护数据中心的旧方法是反动的, 耗费时间的, 昂贵的, 和过时的. 通过Park Place Hardware Maintenance和ParkView 硬件监控™，您可以简化数据中心硬件维护.
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Self-Service Management
Central Park客户门户是用于管理数据中心维护的创新单窗格 & 监控. 主要特点包括：
- Easy-to-read dashboard of key metrics
- Service ticket, contract 和 asset management
- Multi-account访问
- Ability to designate multiple customer administrators
- ParkView™Hub包括安装向导和监控设备的可见性
- 24小时实时聊天
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主动监视
无论您是监控存储设备、十大赌博正规老平台器设备还是网络设备， ParkView 硬件监控™ 通过主动识别故障，无需客户采取任何行动，将您与维护解决方案之间的接触点数量减少到两个简单的步骤.
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First-Time Fix™ Guarantee
很多维修公司都声称自己的第一次维修率很高，但只有一家公司拿自己的声誉冒险——Park Place Technologies. 与我们的 First-Time Fix™ Guarantee if we don’t resolve your storage, server or network hardware issue on the first visit, 我们将为您提供一个月的设备维护（和监控，如果适用的话）费用. 就是这么简单.
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Fully Integrated Approach
配有全套的 infrastructure management services 和 data center professional services, Park Place Technologies可以帮助您优化数据中心支持，超越普通tpm提供的典型故障修复维护.
Been There, Fixed That.
作为数据中心和网络优化领域的全球领导者, 我们为数据中心存储提供卓越的第三方维护, server 和 network hardware.
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~180国家十大赌博正规老平台
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900+备件位置
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21,500+Current 客户 supported
Central Park 客户门户网站
Central Park是管理数据中心维护的创新单窗格 & 监控.
主要特点包括：
- Easy-to-read dashboard of key metrics
- Service ticket, contract 和 asset management
- Multi-account访问
- Ability to designate multiple customer administrators
- ParkView™Hub包括安装向导和监控设备的可见性
- 24小时实时聊天
"Park Place takes their service responsibility seriously. 它们对硬件警报和通知的响应非常快, 和 to providing the customer with timely support. 他们的工程师知识渊博，愿意提供解决方案，以改善我们现有的环境."
斯科特Kampen
Transaction Network 十大赌博正规老平台
Transaction Network 十大赌博正规老平台
“在我的任何一台十大赌博正规老平台器上，我还没有遇到过没有比OEM十大赌博正规老平台更快得到解决的十大赌博正规老平台呼叫."
乔治Bergeron
Communication Technology 十大赌博正规老平台
Communication Technology 十大赌博正规老平台
"Park Place is extremely easy to work with. I rate Park Place as one of the easiest vendors to work with. Park Place delivers the most consistent, 我曾经合作过的供应商中最好的客户十大赌博正规老平台!"
梅勒妮摇摇欲坠
Tarrant County College District
Tarrant County College District
工程师的专业知识
我们拥有一支全面的现场十大赌博正规老平台团队和先进的L3工程师，平均拥有15年以上的存储直接OEM经验, server 和 network hardware. 这些团队位于世界各地的城市，可以在4小时内到达您的工厂现场. That’s professional support whenever you need it, 无论你储存在哪里, server 和 network hardware is located.
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600+全球专业人士
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15+Years Average Experience
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150K+十大赌博正规老平台电话2021